Response within 24 business hours
Team in France · no chatbot
French · English · German
Garantie 5 ans
60-day money-back guarantee
Support France
A Real Team.
Real Answers.
HYDROGENYX is a French brand. Consulting, after-sales service, and warranty are handled in France by our team. No chatbots: a real person reads and responds to you.
You can contact us by email (response within 24 business hours) or request a video conference appointment (subject to availability). We respond in French, English, and German.
Form
Write to us.
Response within 24 business hours · Monday to Friday, 9 a.m.-6 p.m. CEST.
Canaux
Trois façons de nous joindre.
Sujets
Pour quelle question ?
-
Avant commande
Product advice, comparison, needs compatibility. Response within 24 business hours.
-
Suivi commande
Order number in the subject line. Preparation, shipping, delivery status.
-
SAV et garantie
Order number + photo · remote diagnosis · 5-year cell warranty / 2-year housing warranty.
-
B2B & partenariats
Kiné, ostéo, hôtels luxe, salles sport. Tarifs dégressifs dès 10 unités.
HYDROGENYX
Questions?
Write to us.
Mon-Fri 9 AM-6 PM CEST · Response within 24 business hours
A question before buying? Discover the Flask — €239 · Free tracked delivery · 60-day satisfaction guarantee · 5-year warranty
The HYDROGENYX Flask is a water preparation device, not a medical device. It does not prevent, treat, or cure any disease.