HYDROGENYX

Privacy Policy


PERSONAL DATA · EU GDPR 2016/679

Privacy policy.

Last updated: May 16, 2026 — hydrogenyx.fr

HYDROGENYX traite vos données personnelles dans le strict respect du Règlement général sur la protection des données (UE 2016/679 — RGPD) et de la loi Informatique et Libertés modifiée.

Data collected

Lors d'une commande ou d'une inscription à la newsletter La Source, nous collectons : identité (nom, prénom), coordonnées (adresse postale, email, téléphone facultatif), données de transaction (commande, paiement), données de connexion (IP, type de navigateur, pages visitées).

Purposes of processing

  • Process and ship your order
  • Contact you for after-sales service and warranty
  • Send you the La Source newsletter if you have subscribed to it
  • Improve our service and our product catalog
  • Measure the effectiveness of our marketing campaigns (aggregated, anonymized)

GDPR subcontractors

We work exclusively with subcontractors that comply with the GDPR or benefit from the EU–US Data Privacy Framework (DPF).

  • Shopify International Limited (Ireland) — boutique hosting & back office
  • Klaviyo Inc. (United States, DPF certified) — sending newsletter The Source
  • Stripe Payments Europe Limited (Ireland) — payment processing
  • Meta Platforms Ireland Limited — Instagram & Facebook advertising
  • Google Ireland Limited — GA4 audience measurement
  • Carriers & logistics partners (France) — delivery France & EU

Shelf life

  • Orders & invoicing: 10 years (accounting obligation)
  • Newsletter The Source: until unsubscribe via link at the bottom of the email
  • Analytics: 14 months
  • Customer account: 3 years without connection then deletion

Your GDPR rights

You have the following rights over your personal data at any time:

AccessArt. 15 GDPR
RectificationArt. 16 GDPR
ErasureArt. 17 GDPR
LimitationArt. 18 GDPR
PortabilityArt. 20 GDPR
OppositionArt. 21 GDPR

Exercise: contact@hydrogenyx.fr. Response within 30 days (art. 12 GDPR). In the event of difficulty, you can lodge a complaint with the CNIL : www.cnil.fr.

Cookies & trackers

Nous utilisons des cookies techniques (panier, session) strictement nécessaires au fonctionnement du site, ainsi que des cookies de mesure d'audience GA4 et de remarketing publicitaire Meta. Your browser “Do Not Track” preferences are respected.


Data Protection Officer

DPO: Paul Fournier — contact@hydrogenyx.fr

HYDROGENYX · Paul Fournier micro-entrepreneur · France

Any questions?

Consult the FAQ or write to us — French customer service, response within 24 business hours.